how to improve employee engagement

There is no shortage of research and ideas on how to increase employee engagement. Here are some recurrent themes:

  • align employee goals to business outcomes  employees need to know they are working for their own goals as much as the organisation’s. People will want to see how their job impacts the organisation’s overall success
  • see your employees as people not payroll – successful businesses with a higher propensity for employee engagement are committed to open and honest communication, and engage in social interactions outside work. As a manager, take a genuine interest in your team’s well-being
  • increase employee input and involvement – listen to problems at local, as well as at the organisational level. Support team building activities, coaching and mentoring
  • know the strengths of your employees – putting people in the right job fit is part of engaging your employees where both the organisation and the employee benefits. Engagement increases when the focus is on employees’ strengths
  • recognise and reward your employees – from mastering a new work process, gaining a sought-after client, solving a problem that creates value for an organisation, to exemplary demonstrations of an organisation’s core values. Recognition of the contribution made by the individual is a major part of employee engagement
  • ‘thank you’ is one of the most effective ways of boosting engagement and morale. It is also one of the cheapest.

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