why engagement matters

According to Gallup’s 2017 State of the Global Workplace report, “85% of employees across the world are not engaged or are actively disengaged at work”. This represents approximately $7 trillion USD in lost productivity.

Employers’ focus should obviously be on the remaining 15% of workers who are neither engaged nor actively disengaged, with a plan to strengthen productivity by achieving greater engagement and collaboration.

Engaged employees show higher levels of wellbeing, are more likely to enjoy their work, are able to cope with work-related problems, and are less likely to lose sleep over work-related issues. A 2017 study conducted by Sparrow has found that those who were absorbed in their work were almost three times as likely to have key positive emotions at work (enthusiasm, cheerfulness, optimism, contentment, feeling calm and relaxed) than negative ones (feeling miserable, worried, depressed, gloomy, tense or uneasy).


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